Common Questions we get
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WHAT CAN I EXPECT DURING A PHYSICAL THERAPY APPOINTMENT?
45 to 60 minute one-on-one session with Shawn. No passive modalities like heat or ice packs to waste your time. No hand-offs to aides. This truly is one-on-one, individualized attention the entire time.
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DO I NEED A PRESCRIPTION?
No, in New York State, you have the convenience of accessing physical therapy services directly without needing a doctor’s prescription. This direct access means you can start receiving the care you need sooner, without the added step of obtaining a referral, allowing for more timely and efficient treatment.
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DO YOU ACCEPT INSURANCE?
Atlas Physical Therapy is an out-of-network provider, which means we do not have a direct contract with insurance companies. However, if you have out-of-network benefits as part of your health insurance plan, we are more than happy to assist you. You can provide us with your insurance information, and our dedicated billing team will handle the submission process for you. They will work diligently to ensure that your claims are processed smoothly and efficiently, helping you make the most of your insurance benefits.